Returns

Returns

Kia Kaha prides itself on its customer service and support. We personally stand by every one of our products. Our clothing is designed and produced with great care and attention to detail. We hope you will be delighted with your purchase. However if you are not 100% satisfied with your garment, please return it to us for a full refund or replacement. Anytime. Anywhere. Any Reason. Our Kia Kaha Guarantee.

INCORRECT SIZING

No problem. Simply return the garment with your address and e-mail. When we receive it we will send you the requested correct size.

FAULTY PRODUCTS

If your garment is faulty, Kia Kaha guarantees to replace it, including the freight cost. Before you return the garment please email us at enquiries@kiakaha.co.nz to tell us what is wrong with it and attach a photo as we may replace the garment without you having to return it. This will save both of us time and freight costs.

Please note that we may ask you to send the garment back to us before we send a replacement.

Kia Kaha will happily refund the full value of the garments purchase price or do an exchange for the same value. With our 30 day right of return policy. All we ask is that the item is returned to us unworn, in original condition and with all labels attached.

Return to:

Kia Kaha Returns
c/o Pacific Collections
9 Poturi Street
Tauriko
Tauranga 3110
New Zealand

Please include a note with your parcel to explain the issue and your contact details.

Please keep a record of your return shipment until you have received your replacement or refund.

For additional information on our return policies please contact us on +64 7 543 3313 or e-mail us at enquiries@kiakaha.co.nz